Answering a Community Need
In our community, those who are vulnerable have to navigate a myriad of systems to access the care and services they need to be healthy. For many this can be difficult, if not impossible. Until recently, we lacked a tool to effectively coordinate care between healthcare, government, and social services systems.
IMPACT Connect is the answer. We’re a collaborative partnership of agencies combining efforts to make social services accessible and navigable to the people who need them. Using a robust, shared electronic resource network, IMPACT Connect members are able to easily work together to foster whole person care and a healthier community for everyone.
Expert Crisis Management When We Need It the Most
How It Began
Recognizing the need to improve the health of at-risk individuals in our city, the Milwaukee Health Care Partnership mobilized local health systems to explore the potential of a community information exchange to enhance health navigation and improve outcomes. As the provider of 211 services in Southeastern Wisconsin, IMPACT was tasked to lead the effort and share expertise — including managing complex social service systems, an established network of partnerships, and the largest and most comprehensive resource database in Wisconsin. NowPow, the innovation leader in digital health products for complex populations, was selected to provide the technology platform.
What We Can Achieve Together
Understand the complete social needs of those we serve
Better address the root causes of poor health and health disparities among vulnerable populations
Build a welcoming, accessible, and fully integrated platform that fosters better health and wellness for all
Streamline referrals and the sharing of information
Foster a healthier Milwaukee
IMPACT Connect is designed to meet the evolving needs of our community and can support referral members that touch all phases of a patient’s/client’s life.